Inbound Telemarketing Services
Inbound telemarketing services include teleservices that will support your business and brand. Inbound telemarketing services include Customer Care / Support. Also, inbound telemarketing services include Order Processing with a live agent. A live agent is then presented with opportunities to bring to your customer’s attention other products and services that your company may offer. Increasing sales is the bottom line, to increase sales your customer must know what other products and services your company offers.
Customer Care / Support – Ensure prospect inquiries and customer questions are responded to promptly and professionally. Our Contact Center Agents are trained on the specifics of your business and product offerings. Our agents then have the ability to upsell or make the first sale to a new prospect.
Order Processing – We can take customer orders around the clock. Our Contact Center Agents are trained to know your business and specifics on the products your company offers. We work with you to develop order processing and script the calls according to your instructions.